Shipping policy
🚚 Shipping & Delivery Policy
At Geetaakshi Deliteful Creations, we take great care to ensure your handcrafted treasures reach you safely and promptly. Below are the details of our shipping and delivery process:
📦 Shipping Charges
-
Calculated automatically at checkout based on product weight, size, and destination
-
Charges vary depending on domestic or international delivery zones
⏱️ Dispatch Timelines
-
Ready-to-ship items: Dispatched within 2–4 business days
-
Customized or bulk orders: Typically dispatched within 5–10 business days, unless otherwise noted on the product page
-
Timelines may vary based on design complexity and order volume
📍 Delivery Timelines & Tracking
-
Estimated delivery depends on the courier service and destination
-
Once dispatched, a tracking link is shared via email, SMS, or WhatsApp
-
We are not liable for delays caused by courier operations, weather conditions, strikes, public holidays, regulatory checks, or customs clearance
🏠 Address Accuracy & Delivery Attempts
-
Orders are shipped to the address provided at checkout
-
If delivery fails due to an incorrect address or repeated failed attempts, re-shipping charges may apply
🌍 International Shipping
-
Available on request
-
Customs duties and taxes, if applicable, are the responsibility of the recipient, as per the destination country’s regulations
📦 Lost or Damaged Parcels
If you suspect your parcel is lost or has arrived damaged, please notify us within 24 hours of delivery.
For damage claims, please provide:
-
📸 Clear photos of the damaged item and packaging
-
📦 A continuous unboxing video showing the sealed parcel and product
We’ll work with the courier and you to resolve the issue promptly, either through replacement or refund, as applicable.